Now, I don't usually use the Gonzo Daily to blatantly endorse goods and/or services from a company that isn't related to Gonzo Multimedia, but in this case I shall make an exception. Yesterday I wrote about how the company that I use to record all my interviews was upgrading their website, and therefore had not been available when I wanted to interview Michael Des Barres the other day. Almost as an afterthought, I e-mailed their customer service asking how long I could expect them to be out of action.
Imagine how pleased I was to receive an e-mail late yesterday afternoon informing me that they were back online. A few minutes later the telephone rang, and it was a friendly geezer from the company, phoning to tell me the same thing, but also to make sure that I was happy with the service, and understood all the improvements that they had made.
In a world of illiterate emails, and totally inaudible call centres in Utar Pradesh, I am not used to such kindness and consideration from a company - ESPECIALLY not a company who only charge 10p a minute for their services. It was most welcome, and this is why I am giving them a shameless and unsolicited plug here today.
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