...BECAUSE SOME OF US THINK THAT THIS STUFF IS IMPORTANT
What happens when you mix what is - arguably - the world's most interesting record company, with an anarchist manic-depressive rock music historian polymath, and a method of dissemination which means that a daily rock-music magazine can be almost instantaneous?

Most of this blog is related in some way to the music, books and films produced by Gonzo Multimedia, but the editor has a grasshopper mind and so also writes about all sorts of cultural issues which interest him, and which he hopes will interest you as well.

Friday, 30 November 2012

'RECORD YOUR CALL' ARE BACK


Now, I don't usually use the Gonzo Daily to blatantly endorse goods and/or services from a company that isn't related to Gonzo Multimedia, but in this case I shall make an exception. Yesterday I wrote about how the company that I use to record all my interviews was upgrading their website, and therefore had not been available when I wanted to interview Michael Des Barres the other day. Almost as an afterthought, I e-mailed their customer service asking how long I could expect them to be out of action.

Imagine how pleased I was to receive an e-mail late yesterday afternoon informing me that they were back online. A few minutes later the telephone rang, and it was a friendly geezer from the company, phoning to tell me the same thing, but also to make sure that I was happy with the service, and understood all the improvements that they had made.

In a world of illiterate emails, and totally inaudible call centres in Utar Pradesh, I am not used to such kindness and consideration from a company - ESPECIALLY not a company who only charge 10p a minute for their services. It was most welcome, and this is why I am giving them a shameless and unsolicited plug here today.





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